Business Process Outsourcing (BPO) is not a new concept anymore. Companies in the USA, the UK and in other countries like Canada and Australia have been outsourcing various jobs to countries like India, China and Philippines. However, there has been a marked changed in the BPO scenario than what it was a few years ago. Many small companies that mushroomed all over the place to cash in on the lucrative BPO business have shut shop now. Now it is the larger and more established companies like HCL Technologies that are offering the best BPO solutions.
Business Process Outsourcing (BPO) is not a new concept anymore. Companies in the USA, the UK and in other countries like Canada and Australia have been outsourcing various jobs to countries like India, China and Philippines. However, there has been a marked changed in the BPO scenario than what it was a few years ago. Many small companies that mushroomed all over the place to cash in on the lucrative BPO business have shut shop now. Now it is the larger and more established companies like HCL Technologies that are offering the best BPO solutions. HCL Business Process Outsourcing has been present in the market since 2001 and it has grown from strength to strength.
HCL Business Process Outsourcing is one of the pioneers of the Indian BPO industry. It has one of the most innovative BPO models available to clients. HCL Technologies collaborates with its clients and works with them through a partnership model. The BPO solutions offered by HCL are flexible and cater to the need of any company in any domain. The company has the capability to offer BPO service in 8 European languages and offers BPO solutions through its 11,500 employees working in its 26 contact centers located across APAC, Europe, the USA, the UK and Latin America.
Some of the key industry segments that have partnered with HCL Technologies include energy and utility services, financial services, healthcare services, logistics services, manufacturing services, media and publishing services, retail and CPG services and various public services. Whether it is about CRM or HRIS or KPO or SCM or finance and accounting outsourcing HCL Business Process Outsourcing has solutions for all.
There are enough reasons for you to partner with HCL Technologies for your BPO requirements. HCL Business Process Outsourcing has won so many awards and accolades that it simply belies belief. And HCL has not won these awards and accolades just like that. It has continued to offer value to its clients and this has been recognized by the global business community. Some of the notable awards won by HCL include
· Leaders Categoryof IAOP’s 2012 Global Outsourcing 100 Service Providers List
· The Market Facing Innovation award at the NASSCOM Innovation Awards 2012
· The Contact Centre World during its Top Performers Conference in 2011 awarded HCL recognitions in the categories of
– Best in Customer Service
– Best Incentive Scheme
– Best Recruitment Campaign
– Best Large Contact Centre
· Awards for Innovative Recruitment and Managing Health at Work at the Asia’s Best Employer Brand Awards 2011
· The National Best of All Awards on Economics of Quality at the QCI-DL Shah National Awards 2011
· Operational Excellence and Qualityaward at the BPO Excellence Awards 2010-11
Of course there are many other reasons why HCL Technologies is the preferred BPO partner for so many companies worldwide. Simply spend some time understanding the HCL Business Process Outsourcing model and you will immediately see why the company is so much in demand in the BPO sphere. Connect today to make the most of your BPO endeavor.
HCL Technologies http://www.hcltech.com/business-services is the name to reckon with when it comes to BPO. HCL Business Process Outsourcing http://www.hcltech.com/business-services is a leading business domain that caters to clients of all business sectors.