Karnataka, India, 08 November 2011: With the ever expanding product / service basket of businesses, order taking has become a complex exercise, drawing into picture, call centers that are well-versed with the task. One of these ITES services is Faith Call Center, an India based group, headed by a management team that has 30 plus years of exposure to all aspects of the functioning of a call center. They provide clients with 24/7/365 order taking operation executed by agents with sophisticated skills.
Karnataka, India, 08 November 2011: With the ever expanding product / service basket of businesses, order taking has become a complex exercise, drawing into picture, call centers that are well-versed with the task. One of these ITES services is Faith Call Center, an India based group, headed by a management team that has 30 plus years of exposure to all aspects of the functioning of a call center. They provide clients with 24/7/365 order taking operation executed by agents with sophisticated skills.
Discussing it, a senior executive with the company stated, “The discerning customer of today demands all the information on the product / service before taking a decision. When you outsource order-taking process to us, our professionals, well-toned in persuading skills, take orders for you. We execute the order-taking in a manner that leaves your staff with adequate time for the delivery.”
Order taking is a process that requires three-dimensional skill set of persuasion, product knowledge and operational accuracy. Before taking up any order taking project, top executives of Faith hold a series of meetings with the client company to document details regarding the products / services. The next step is the organization of training sessions for the staff to make them well-versed with product / services on offer. Mock order taking sessions are conducted under the supervision of senior staff to hone the skills of the executives. Combined with the inherent persuasion skills of these professionals and the streamlined work processes of the company, the project is bound to produce results for the clients.
Faith is a state-of-the-art call center determined to provide efficient order taking service. They have the capability to answer telephone calls round-the-clock and can handle inbound call traffic in tremendous volume. Whether the client is selling a single product or a large catalog with multiple products, they can deliver with clinical efficiency. Their order taking services are customizable and scalable enough to handle the clients’ requirements.
About Faith Call Center
Faith Call Center is a reputable Indian order taking call center that perfectly understands and comprehensively addresses the outsourcing needs of businesses. It is a reliable call answering service, combining state of the art equipment, well-trained staff and experienced management. The company offers a range of services including database management, market intelligence, customer satisfaction surveys and customer acquisition.
Contact Information
Faith Call Center
Email: [email protected]/
Website: http://faithcallcenter.com/
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